General
- How do I download the Virgin Red app?
- What is Virgin Red?
- How do I join Virgin Red?
- How do I contact Virgin Red if I am unable to use the app?
- Does it cost anything to belong to Virgin Red?
- Does the app cost anything?
- Can I have a Virgin Red account even if I don't have any Virgin products or services yet?
- Can I have a Virgin Red account if I am under 18?
- Can I register a business for Virgin Red?
- Why can't I sign up without an email address?
- What is the difference between Flying Club & Virgin Red?
- What is your Service Level agreement to come back to me for a complaint or query?
- Is my Virgin Red account number going to be the same as my Flying Club account number?
- If I choose not to join Virgin Red, can I use the app as a Flying Club member?
- What happens to my Virgin Points balance when I link my Virgin Red and Flying Club accounts?
- What mobile devices does your app support?
- How do I complain?
- How do I update my email address for my Virgin Red account?
- Can I merge my Virgin Red account with someone else's?
- I've lost my phone - how do I get into my Virgin Red account?
- I had an old Virgin Red Vaults account - can I reopen it?
- If I am a member of Flying Club & Virgin Red and I want to close my Virgin Red account what happens?
- I am a member of Flying Club & Virgin Red and I want to close my Flying Club account. What happens?