How do I complain? Follow
Our members' happiness is incredibly important to us. We are sorry that you wish to complain.
If your complaint is regarding the Virgin Red programme or its partners then please contact the Virgin Red Support team.
Alternatively you can write to:
Virgin Red Support
Virgin Red Ltd
Whitfield Studios
50a Charlotte Street
London
W1T 2NS
If your complaint is regarding the Flying Club programme or its partners then please contact the Virgin Atlantic Flying Club Support Team directly.