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Capital One

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  • If I’m currently only a Virgin Red member and I want to use my Points to book flights, do I need to have a Virgin Atlantic Flying Club ID?
  • How do I Link my Virgin Red and Virgin Atlantic Flying Club Accounts?
  • If I transfer my Capital One miles to Virgin Atlantic Flying Club, can they also be used on the Virgin Red platform (and vice versa)?
  • I have completed the transfer, but the points are not yet showing on my Virgin Red or Virgin Atlantic Flying Club account. Who shall I contact?
  • I have been unable to transfer my points - who should I contact?
  • Do I have to be a Virgin Red/Flying Club member?
  • Is there a maximum limit on how many Virgin Points I can transfer/earn?
  • Are there any exemptions?
  • Can I cancel and reverse my transaction?
  • When will I receive my Virgin Points?
  • How many Virgin Points will I receive?
  • How can I earn/transfer Virgin Points?

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