I have completed the transfer, but the points are not yet showing on my Virgin Red or Virgin Atlantic Flying Club account. Who shall I contact? Follow

Articles in this section

• If I’m currently only a Virgin Red member and I want to use my Points to book flights, do I need to have a Virgin Atlantic Flying Club ID?
• How do I Link my Virgin Red and Virgin Atlantic Flying Club Accounts?
• If I transfer my Capital One miles to Virgin Atlantic Flying Club, can they also be used on the Virgin Red platform (and vice versa)?
• I have completed the transfer, but the points are not yet showing on my Virgin Red or Virgin Atlantic Flying Club account. Who shall I contact?
• I have been unable to transfer my points - who should I contact?
• Do I have to be a Virgin Red/Flying Club member?
• Is there a maximum limit on how many Virgin Points I can transfer/earn?
• Are there any exemptions?
• Can I cancel and reverse my transaction?
• When will I receive my Virgin Points?