M&S - My pending transaction has disappeared, but payment has not been made to my wallet (after 1 week). Where is it? Follow
If your transaction is not showing in Sparks on the M&S app after 1 week please contact the Virgin Red Reward Genies with full details of the purchase including Virgin Red ID, Transaction ID, Offer ID, Purchase Date, cancellation/return status and any discount code used. We'll be happy to investigate for you.