Can I cancel and reverse my Citibank transfer? Follow No, once your ThankYou® Points are transferred, the request cannot be cancelled or reversed. Related articles A-Z of US Partners How can I transfer Citi ThankYou® Points to Virgin Points? FAQs I've forgotten my Virgin Red ID? Can I transfer Virgin Points to friends or family? Articles in this section If I’m currently only a Virgin Red member and I want to use my Virgin Points to book flights, do I need to have a Virgin Atlantic Flying Club ID? If I transfer my ThankYou® points to Virgin Atlantic Flight Club, can they also be used on the Virgin Red platform? (and vice versa) I have completed the Citi ThankYou Points transfer, but the points are not yet showing on my Virgin Red account. Who shall I contact? I have been unable to transfer my points - who shall I contact? Do I have to be a Virgin Red/Flying Club member? Is there a maximum limit of how many ThankYou® Points I can transfer to Virgin Points? Are there any exemptions? Can I cancel and reverse my Citibank transfer? When will I receive the Virgin Points from my Citi ThankYou points transfer? How can I transfer Citi ThankYou® Points to Virgin Points? See more