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How many Virgin Points will I receive for my Citi ThankYou® points? Follow

- Eligibility and transfer rates may vary. Log in to thankyou.com/transfer to check your eligibility and learn more.
- Transfers must be in increments of 1,000 Points, with a minimum transfer of 1,000 Points.

If I’m currently only a Virgin Red member and I want to use my Virgin Points to book flights, do I need to have a Virgin Atlantic Flying Club ID?
If I transfer my ThankYou® points to Virgin Atlantic Flight Club, can they also be used on the Virgin Red platform? (and vice versa)
I have completed the Citi ThankYou Points transfer, but the points are not yet showing on my Virgin Red account. Who shall I contact?
I have been unable to transfer my points - who shall I contact?
Do I have to be a Virgin Red/Flying Club member?
Is there a maximum limit of how many ThankYou® Points I can transfer to Virgin Points?
Are there any exemptions?
Can I cancel and reverse my Citibank transfer?
When will I receive the Virgin Points from my Citi ThankYou points transfer?
How can I transfer Citi ThankYou® Points to Virgin Points?

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