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Technical

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  • How do I find out what version of Android my Android phone is using?
  • I'm trying to log in but the code you sent me doesn't work.
  • How do I turn on push notifications from Virgin Red?
  • The app/web is not responding or keeps crashing.
  • Do I need an internet connection to access all functions?
  • I don't have a computer - can I still join Virgin Red?
  • What is a One Time Passcode (OTP) code?
  • Can I access my Virgin Red account via the web?

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