Virgin Atlantic Credit Card - My reward voucher is missing Follow

Firstly please check your Virgin Atlantic Flying Club account to ensure your reward is not showing in your account:

Log into your Flying Club account (not your credit card account or Virgin Red account)
Select ‘My Account’
Go to the "Vouchers" page and any current vouchers should appear here

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If you still feel you are missing a reward please call the Virgin Atlantic Flying Club team on +44 (0)344 412 2414