I've spent my Virgin Points through Virgin Red, but my goods haven't arrived. Where do I get help? Follow

Articles in this section

• Online Shopping - Will I earn points if I purchase a giftcard?
• Online Shopping - Will I earn Points if I pay with a giftcard?
• My order will not process/gets cancelled
• My pending points have disappeared!
• Can I search for items on Virgin Red?
• Online Shopping - Why are my purchases still not showing in my Virgin Red account?
• I don't want my voucher anymore. Can I cancel it?
• How long do Virgin Points take to appear in my balance?
• I forgot to add my Virgin Red identifier to my transaction. How do I get the points added to my account?
• What is My Rewards?