If you have not linked your accounts yet, you will have two balances to manage. To make things easier link your accounts to combine your balances. You can link your accounts in the Account area of the app.
Articles in this section
- Online Shopping - Will I earn points if I purchase a giftcard?
- Online Shopping - Will I earn Points if I pay with a giftcard?
- My order will not process/gets cancelled
- My pending points have disappeared!
- Can I search for items on Virgin Red?
- Online Shopping - Why are my purchases still not showing in my account?
- I don't want my voucher anymore. Can I cancel it?
- How long do Virgin Points take to appear in my balance?
- I forgot to add my Virgin Red identifier to my transaction. How do I get the points added to my account?
- What is My Rewards?