I didn’t receive or can’t find the email about redeeming my Personal Perk – how do I get it? Follow If you haven’t received or can’t find the email, check your spam folder, or email us to have the details resent. Related articles How can I get help with my Virgin Atlantic Flying Club reward voucher? What is Virgin Red? Can I merge my Virgin Red account with someone else's? Greggs - These locations are excluded from this offer Articles in this section How can I get help with my Virgin Voyages Bar Tab credit or Blue Extras perk package? How can I get help with my Virgin Hotels upgrade or free night’s stay? How can I get help with my Virgin Atlantic Flying Club reward voucher? I didn’t receive or can’t find the email about redeeming my Personal Perk – how do I get it? What should I do if I’m having trouble redeeming my Personal Perk? Can I change my chosen Personal Perk? How can I get a Personal Perk?