If you leave your points to a friend or family member in your Will, then we can simply transfer the points to them upon receipt of a letter and supporting documents from your Executor. Otherwise, the points will be forfeited upon account closure.
Articles in this section
- How do stop receiving alcohol / gambling notifications?
- I have forgotten the email address I registered for Virgin Red with. What do I do?
- If I have opted into Virgin Red from Flying Club, who updates my personal information?
- When I tried to register for Virgin Red it said my email address /phone number is already registered. What do I do?
- My address isn't recognised. What do I do?
- I have a balance on my Flying Club and one on my Virgin Red account - are they different?
- How do I unlink my account from someone else's?
- I am a member of Virgin Red and Flying Club . How do I close my accounts?
- How do I close my Virgin Red account?
- My relative has passed away - can I transfer their points to my Virgin Red account?