I think I have been scammed. What do I do? Follow Please contact the Virgin Red Support team as soon as you can so that we investigate this for you. Related articles What is Virgin Red? My pending points have disappeared! I have forgotten the email address I registered for Virgin Red with. What do I do? Virgin Red - How do I check my personal details are correct on my profile? I can't log into my account Articles in this section How do stop receiving alcohol / gambling notifications? I have forgotten the email address I registered for Virgin Red with. What do I do? If I have opted into Virgin Red from Flying Club, who updates my personal information? When I tried to register for Virgin Red it said my email address /phone number is already registered. What do I do? My address isn't recognised. What do I do? I have a balance on my Flying Club and one on my Virgin Red account - are they different? How do I unlink my account from someone else's? I am a member of Virgin Red and Flying Club . How do I close my accounts? How do I close my Virgin Red account? My relative has passed away - can I transfer their points to my Virgin Red account? See more