There are Virgin Points missing from my account. How can I get help? Follow
If something doesn’t look right with your Virgin Points balance, drop us an email with your Virgin Red ID and account name and we’ll look into it.
* Pending points for Online Shopping will not be visible for a short time. Please see our FAQs for more info
If something doesn’t look right with your Virgin Points balance, drop us an email with your Virgin Red ID and account name and we’ll look into it.