Who is eligible?
New members aged 18+ who joined Virgin Red after 0.01 am on the 8th of February
(Employees of Virgin Red Ltd are not eligible for this offer)
How does it work?
- Join Virgin Red after 0.01am on the 8th of February
- Buy something through the app (make a qualifying purchase) and earn some Virgin Points
- Wait for your points to be credited to your account - this must happen by the 31st of December 2021
- Within 2 weeks of your points being credited you will be sent a code for 500 Virgin Points
- Add the code to the promo code section of the Virgin Red app or web page (on the account tab) within 4 weeks of receiving it
How long does it take for Virgin Points to be credited to my account after a qualifying purchase?
It depends on the retailer but generally it takes about 45 days. This is to take into account any return period as you are not entitled to earn Virgin Points on items that you return. This means you need to make your purchase by about the 16th of November to be sure your points will be credited in time to qualify for the bonus for retailers that quote a 45 day timeframe.
You can find the specific details for each retailer in the T&Cs on the relevant offer tiles. Travel items take longer than 45 days on the whole and wines take less.
I joined before the 8th of February - why am I not eligible?
Members who were invited to join before the 8th of February were able to take advantage of a different offer
I joined on the 8th of February but made a purchase from one of your partners before the 8th of February - can I claim the points and bonus?
We are sorry, but in order to claim Virgin Points you must be a member of Virgin Red at the time of your purchase and make your purchase through the app or web page in one transaction so that the retailer can track that your purchase was made through Virgin Red. Retailers will decline any request to award Virgin Points retrospectively and we are not able to override this decision.
What are the Terms and Conditions of the offer?
Offer only available to new members aged 18+ who join Virgin Red after 00.01 on 8 February 2021.
Bonus points can only be earned once.
Bonus points will be available only when the Virgin Points from your first qualifying earn transaction are credited to your account before 31st December 2021.
Bonus points will be awarded through a promo-code, which will be emailed to you within two weeks of the qualifying credit to your account. You must use the promo code within 4 weeks of receiving the email otherwise it will expire.
Bonus points are available when a member makes a first earn transaction with Virgin Red, and earns Virgin Points. A full list is available on the promotion terms and conditions.
Not open to employees of Virgin Red Limited.