I'm trying to log in but the code you sent me doesn't work. Follow That doesn't sound quite right. Please contact the Virgin Red Support team for help and describe the problem you are having. If you can, a screenshot of the issue you are experiencing will help. Related articles I'm receiving an error saying the code I have entered is invalid? Android Users FAQs Linking your Flying Club to Virgin Red How to add a Promo Code to Virgin Red Articles in this section How do I find out what version of Android my Android phone is using? I'm trying to log in but the code you sent me doesn't work. How do I turn on push notifications from Virgin Red? The app/web is not responding or keeps crashing. Do I need an internet connection to access all functions? I don't have a computer - can I still join Virgin Red? What is a One Time Passcode (OTP) code? Can I access my Virgin Red account via the web?