My address isn't recognised. What do I do? Follow Please contact the Virgin Red Support team for help. Related articles FAQs I'm trying to log in but the code you sent me doesn't work. Virgin Wines - I have a problem with my delivery, what should I do? How much are my Virgin Points worth? How do I update my personal information? Articles in this section My address isn't recognised. What do I do? I have a balance on my Flying Club and one on my Virgin Red account - are they different? How do I unlink my account from someone else's? I am a member of Virgin Red and Flying Club . How do I close my accounts? How do I close my Virgin Red account? My relative has passed away - can I transfer their points to my Virgin Red account? Can I have a household account with Virgin Red? Can I create a joint Virgin Red account? My voucher says it is used but I didn't use it. What do I do? What happens if I close a Virgin product linked to my Virgin Red account? See more
