I'm afraid your voucher is non-refundable. This would have been made clear in the terms of the offer before you spent your Virgin Points.
Articles in this section
- Online Shopping - Will I earn points if I purchase a giftcard?
- Online Shopping - Will I earn Points if I pay with a giftcard?
- My order will not process/gets cancelled
- My pending points have disappeared!
- Can I search for items on Virgin Red?
- Online Shopping - Why are my purchases still not showing in my account?
- I don't want my voucher anymore. Can I cancel it?
- How long do Virgin Points take to appear in my balance?
- I forgot to add my Virgin Red identifier to my transaction. How do I get the points added to my account?
- What is My Rewards?