I want to complain about a product or service I purchased through you. Where do I complain? Follow Our members' happiness is incredibly important to us. If you would like to make a complaint please contact the Virgin Red Support team who will be able to help you. Related articles How do I contact Virgin Red? FAQs What is Virgin Red? Virgin Wines - my product is corked or faulty What is your Service Level agreement to come back to me for a complaint or query? Articles in this section Contact our Press Office How do I contact Virgin Red? When can I contact The Virgin Red Support team? How do I send you feedback about the app or suggestions to improve it? How long will it take for me to get an answer to my query? I want to complain about a product or service I purchased through you. Where do I complain? Can Flying Club Support help me with any questions I have regarding a Virgin Red reward?