I'm receiving an error saying the code I have entered is invalid? Follow Codes are usually only valid once, but if you are sure you haven't already used it then please contact the Virgin Red Support team who will investigate for you. Related articles I'm trying to log in but the code you sent me doesn't work. How long are QR codes valid for? FAQs Android Users How to add a Promo Code to the Virgin Red app Articles in this section I have lost or damaged my vouchers. How do I replace them? How long are QR codes valid for? Can I take a picture or screen shot of a QR code? Can I print out a QR code to use? How does a QR code work? What is a QR code? I'm receiving an error saying the code I have entered is invalid?