I've spent my Virgin Points through Virgin Red, but my goods haven't arrived. Where do I get help? Follow Please contact the Virgin Red Support team for help. Related articles FAQs Online Shopping - Why are my purchases still not showing in my account? Virgin Wines - I have a problem with my delivery, what should I do? Are Virgin Points immediately credited to my account? What does pending mean? Articles in this section Online Shopping - Will I earn points if I purchase a giftcard? Online Shopping - Will I earn Points if I pay with a giftcard? My order will not process/gets cancelled My pending points have disappeared! Can I search for items on Virgin Red? Online Shopping - Why are my purchases still not showing in my account? I don't want my voucher anymore. Can I cancel it? How long do Virgin Points take to appear in my balance? I forgot to add my Virgin Red identifier to my transaction. How do I get the points added to my account? What is My Rewards? See more
