I've spent my Virgin Points through Virgin Red, but my goods haven't arrived. Where do I get help? Follow Please contact the Virgin Red Support team for help. Related articles How will I receive the vouchers I have purchased using my points? FAQs Virgin Wines - how long will it take for my wine to get to me? I haven't received the code I have just purchased. What do I do? A-Z of Partners Articles in this section My pending points have disappeared! Get 500 bonus points the first time you earn points with Virgin Red Online Shopping - Why are my purchases still not showing in my account? I don't want my voucher anymore. Can I cancel it? How long do Virgin Points take to appear in my balance? What is My Rewards? How do I change the delivery address for a reward? Can I buy a reward for someone else? How often do the offers change? How do I make sure I don't miss out on the best Virgin Red offers? See more
