I've spent my Virgin Points through Virgin Red, but my goods haven't arrived. Where do I get help? Follow Please contact the Virgin Red Support team for help. Related articles Virgin Wines - how long will it take for my wine to get to me? How will I receive the vouchers I have purchased using my points? FAQs I haven't received the code I have just purchased. What do I do? My pending points have disappeared! Articles in this section My order will not process/gets cancelled My pending points have disappeared! Can I search for items on Virgin Red? Online Shopping - Why are my purchases still not showing in my account? I don't want my voucher anymore. Can I cancel it? How long do Virgin Points take to appear in my balance? What is My Rewards? How do I change the delivery address for a reward? Can I buy a reward for someone else? How often do the offers change? See more
