My voucher says it is used but I didn't use it. What do I do? Follow Please contact the Virgin Red Support team straight away so we can investigate. Related articles How often do the offers change? FAQs How do I unlink my account from someone else's? Can I use my Virgin Points to buy vouchers? Virgin Red - How do I check my personal details are correct on my profile? Articles in this section If I have opted into Virgin Red from Flying Club, who updates my personal information? My address isn't recognised. What do I do? I have a balance on my Flying Club and one on my Virgin Red account - are they different? How do I unlink my account from someone else's? I am a member of Virgin Red and Flying Club . How do I close my accounts? How do I close my Virgin Red account? My relative has passed away - can I transfer their points to my Virgin Red account? Can I have a household account with Virgin Red? Can I create a joint Virgin Red account? My voucher says it is used but I didn't use it. What do I do? See more
