Do I need an internet connection to access all functions? Follow Yes, you will need a connection to be able to log in and use either the app or web. Related articles I'm trying to log in but the code you sent me doesn't work. How do I find out what version of Android my Android phone is using? Why does the value of a Virgin Point differ across different partners? I don't have a computer - can I still join Virgin Red? A-Z of US Partners Articles in this section How do I find out what version of Android my Android phone is using? I'm trying to log in but the code you sent me doesn't work. How do I turn on push notifications from Virgin Red? The app/web is not responding or keeps crashing. Do I need an internet connection to access all functions? I don't have a computer - can I still join Virgin Red? What is a One Time Passcode (OTP) code? Can I access my Virgin Red account via the web?