Do I need an internet connection to access all functions? Follow Yes, you will need a connection to be able to log in and use either the app or web. Related articles FAQs The app/web is not responding or keeps crashing. A-Z of UK Partners Online Shopping - If I am a member of a retailer loyalty scheme and go from Virgin Red to the retailer site and sign in on the website as a member, will I still receive Virgin Points? Online Shopping - What happens if I cancel a purchase I've made or want a refund? Articles in this section I can't log into my account How do I find out what version of Android my Android phone is using? I'm trying to log in but the code you sent me doesn't work. How do I turn on push notifications from Virgin Red? Why has my app been locked? The app/web is not responding or keeps crashing. How do I log into the app? Do I need an internet connection to access all functions? How does the app get updated? I have a title that is not listed and I want it to show in my Virgin Red account. What do I do? See more
