I think I have been scammed. What do I do? Follow Please contact the Virgin Red Support team as soon as you can so that we investigate for you. Related articles How do I turn on push notifications from Virgin Red? How do I contact Virgin Red? I've forgotten my Virgin Red ID? Contact our Press Office FAQs Articles in this section How much does it cost to transfer Virgin Points from one account to another? How do I transfer Virgin Points from one account to another? Can I transfer points to friends or family? I have forgotten the email address I registered for Virgin Red with. What do I do? If I have opted into Virgin Red from Flying Club, who updates my personal information? When I tried to register for Virgin Red it said my email address /phone number is already registered. What do I do? My address isn't recognised. What do I do? I have a balance on my Flying Club and one on my Virgin Red account - are they different? How do I unlink my account from someone else's? I am a member of Virgin Red and Flying Club . How do I close my accounts? See more