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Articles in this section

• How much does it cost to transfer Virgin Points from one account to another?
• How do I transfer Virgin Points from one account to another?
• Can I transfer points to friends or family?
• I have forgotten the email address I registered for Virgin Red with. What do I do?
• If I have opted into Virgin Red from Flying Club, who updates my personal information?
• When I tried to register for Virgin Red it said my email address /phone number is already registered. What do I do?
• My address isn't recognised. What do I do?
• I have a balance on my Flying Club and one on my Virgin Red account - are they different?
• How do I unlink my account from someone else's?
• I am a member of Virgin Red and Flying Club . How do I close my accounts?