How do I update my personal information? Follow Please contact the Virgin Red Member Support team who will be able to help you. Related articles FAQs How do I contact Virgin Red? Linking your Flying Club to Virgin Red My address isn't recognised. What do I do? I have a balance on my Flying Club and one on my Virgin Red account - are they different? Articles in this section My address isn't recognised. What do I do? I have a balance on my Flying Club and one on my Virgin Red account - are they different? How do I unlink my account from someone else's? I am a member of Virgin Red and Flying Club . How do I close my accounts? How do I close my Virgin Red account? My relative has passed away - can I transfer their points to my Virgin Red account? Can I have a household account with Virgin Red? Can I create a joint Virgin Red account? My voucher says it is used but I didn't use it. What do I do? What happens if I close a Virgin product linked to my Virgin Red account? See more